FAQ

What isn't covered by the community?

Expenses that are not shareable in the Eusoh community are as follows:

• Routine Medications (Flea/Tick/Heartworm Preventatives)
• Spaying/Neutering/Preventative Gastropexy
• Dental Cleanings
• Non-prescribed Supplements**
• Declawing/Dewclaw Removal
• Ear Cropping/Tail Docking
• Medicated Baths
• Grooming
• Nail Trimming
• Behavior/Training
• Food (including prescription food)
• Breeding-Related Expenses/Pregnancy
• Pre-Existing Conditions*

When all of our members are submitting expenses for the same expected or monthly/routine expenses, it turns into a system where we are simply trading dollars and driving up monthly sharing costs for everyone. If you have questions regarding why these expenses are not shareable, please contact us at support@eusoh.com.

*Please read the article regarding our pre-existing condition policy. Link
**Supplements may be reimbursable if they're prescribed by a vet to treat a specific medical condition.

Is Eusoh insurance?

No, we’re not insurance and we don’t pretend to be. While Eusoh offers similar protection to traditional insurance options, the way we do things is very different. Eusoh is a community-based subscription service that doesn’t collect premiums in advance (and doesn’t manage risk). Instead, utilizing the power of community and modern technology, our members only pay for costs after they happen. Eusoh manages administration, checks for fraud, ensures members are in good standing, audits bills and expenses, and moves the funds.

Does Eusoh cover exotic pets?

No, at this time, Eusoh is only available for dogs and cats.

Am I limited to a list of veterinarians in your network?

No, you may visit any licensed veterinarian in the continental US or Puerto Rico.

For more frequently asked questions, visit the full version of the Eusoh FAQ